TERMS & CONDITIONS

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Thank you for visiting Green Planet Candle Co. Please read these terms and conditions before using this website. Check frequently to see any updates or changes to our terms and conditions or privacy policies.

SALE, RETURNS & REFUNDS

 

Making a Purchase
To place an order browse our products and click on any items that you wish to buy and put them into your ‘Shopping Cart’. After you have finished your selection, click on ‘Shopping Cart & Proceed to Checkout’, you can do so via logging into your account where you will need to provide certain compulsory personal information in order for us to process your order. We will not store the details that you provide if you have opted in to receive marketing.

When you create an account we may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of the Website and/or to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. Green Planet Candle Co shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please email info@greenplanetcandles.co.uk

NHS Staff Discount

20% off all fragrance candles & wax melts (excluding SALE items & gift vouchers) when buying from Green Planet Candle Co's website. To qualify you must email a photo of your ID badge to info@greenplanetcandles.co.uk within 7 days of your order. Use promo code NHS20 at checkout to receive your 20% discount. The promo code can be used any number of times for NHS staff only. There is no minimum order.

       IMPORTANT

  • Goods will only be dispatched on receipt of an email attaching a clear photo of your NHS ID badge.

  • Excludes SALE/reduced price items & gift vouchers. If you wish to purchase, please make a separate order.

  • The NHS staff discount cannot be applied to orders that have been completed or backdated to previous orders.

  • Failure to provide the necessary photo ID within 7 days will invalidate your order and a refund will be issued.

Acceptance of your Order
Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase products or services. We will notify you by email as soon as possible to acknowledge that your order has been received and that it is being processed. Our acceptance of your order will take place only when payment is taken and dispatch the product(s) or on commencement of the services that you ordered from us. Prior to dispatch of the product(s), Green Planet Candle Co has the right to decline an order for any reason, including legal and regulatory reasons.

Dispatch of your Order

In most cases, goods are dispatched within 1 business day but please allow up to 2 business days to get your order ready. Furthermore, due to the nature of natural wax, it is not recommended that candles or melts are dispatched during extremely hot or humid weather conditions. On the rare occasion this may happen, you will be emailed to discuss delivery options in order to avoid goods being left to stand for long periods, over a weekend, for example, in places such as delivery depots or hot delivery vans. You may also contact Green Planet Candle Co with any special delivery enquiries or requests prior to making your purchase.

Changes to your Order
Any changes to your order must be notified by email to info@greenplanetcandles.co.uk and within a reasonable time as goods are usually dispatched within 1 working day. If you amend or change your order you may find there are changes to your delivery timetable and/or the price you pay for the item (you will be charged the current selling price on the day you amend your order). Any additional postage must be paid before goods can be dispatched.

Credit Cards and Security

Payment can be made by PayPal (you do not need a PayPal account to pay by this method) or the following major debit/credit cards are also accepted: Visa, Mastercard, AMEX & Maestro.

All goods purchased from this website via the checkout are secured by HTTPS / TLS encryption. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with customers. Additionally, this website only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

If the issuer of your card refuses to authorise payment, Green Planet Candle Co will not be liable for any delay and / or non-delivery of your order or any charges. No orders will be accepted or processed without a valid payment in the name of the registered cardholder.

Ownership of Goods
All items supplied to the customer remain the property of Green Planet Candle Co until final payment of all sums owing in respect of those goods has been received in full.

Products, Prices and Content
Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the product, due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£). Prices, product descriptions and specifications are checked and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our website or other printed matter is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on this website is updated regularly.

Green Planet Candle Co reserves the right to alter prices and specifications without notice.

Green Planet Candle Co reserves the right to make minor changes to the products. Green Planet Candle Co may change the product(s) to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements. These changes will not affect your use of the product.

 

Promotional discounts are sometimes offered for a limited time. Details and expiry details will be communicated accordingly at the time the discount is offered. Promotional codes are not valid on sales items. If you wish to purchase sale items, please make a separate order.

Discount Vouchers/Promo Codes/Refill Service
Free delivery is applicable to orders that total £50 or more (excluding postage) after any promo/discount code has been applied. Any return of products will be for the price actually paid. No price adjustments or partial reimbursements on previous purchases can be given with vouchers.


Green Planet Candle Co reserves the right to vary, alter or withdraw offers without prior notice.


Green Planet Candle Co standard terms and conditions apply.

Any return of products will be for the price actually paid. No price adjustments or partial reimbursements on previous purchases can be given with a gift voucher.


Green Planet Candle Co reserves the right to vary, alter or withdraw offers without prior notice.

Right to Cancel
You have the right to cancel this contract within 14 days from the day after the goods have been received without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods or, in the case of multiple goods under one order, when the last of the goods is similarly acquired. To exercise the right to cancel, you must send an email to info@greenplanetcandles.co.uk of your decision to cancel this contract by a clear statement. I will then communicate to you an acknowledgement of receipt of such a cancellation by email without delay. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of Cancellation
If you cancel this contract, Green Planet Candle Co will reimburse to you all payments received from you, including the costs of delivery. Green Planet Candle Co may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. I will make the reimbursement without undue delay, and not later than – (a) 14 days from the day you return any goods supplied, or provide evidence that you have returned them, or (b) if there were no goods supplied, 14 days from the day on which we are informed about your decision to cancel this contract. Green Planet Candle Co will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. Green Planet Candle Co may withhold reimbursement until the goods have been received back or you have supplied evidence of having sent back the goods, whichever is the earliest. The deadline is met if you send back the goods before the period of 14 days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return Costs
Green Planet Candle Co will pay the costs of a return if the product/s are faulty or not what you ordered. If you are ending the contract because you are exercising your right to change your mind or because Green Planet Candle Co has told you of an upcoming change to the product or these terms, or if there's a 
delay in delivery due to events outside my control, and in all other circumstances, you must pay the costs of return.

Damaged or Incorrectly Supplied Products
Please check all ordered products on receipt. If the products you receive are damaged or incorrectly supplied then you must notify details of any damage or error by email to info@greenplanetcandles.co.uk within 14 days including photo-evidence. Please return the products to Green Planet Candle Co. as soon as possible.

Damage during the course of returning products: If you choose to return any products, I will not be responsible for any loss or damage to them in transit and, for this reason, I recommend that you use a recorded delivery service and retain evidence of postage. If returned products are lost or damaged in transit, I reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage. In the case of damaged or incorrectly supplied goods, I may offer you a replacement product.

Other Cancelled Products
If you want to cancel products that are not damaged or incorrectly supplied, then you must inform Green Planet Candle Co of this within 14 calendar days after the day on which you received the goods or services in accordance with the Regulations or otherwise as soon as possible. You must take good care of the products that you wish to cancel. Products should be returned in or with their original packaging, promptly at your cost, details which will be notified to you at the time of cancellation.

This is not intended to be a full statement of all your rights under the Regulations. Full details of your rights under the Regulations are available in the UK from your local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office.

Any refunds given by us will be made to the debit/credit card account or by cheque (as applicable) provided when you placed your order and will be subject to my right to withhold amounts for products which are damaged on return. Where  products are delivered to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to Green Planet Candle Co.

Delivery
The aim is to dispatch orders within 1 working day (excluding weekends and Bank Holidays) but it may take up to 2 working days to get an order ready. Delivery time will vary depending on the delivery service you have chosen but approximately 2-3 working days following dispatch. Please note, Green Planet Candle Co cannot be held responsible for any third-party involvement where delays occur to deliveries. Green Planet Candle Co can arrange delivery to most postal areas in mainland UK but cannot be held responsible for delays outside my control. If the supply of
products is delayed by an event outside my control then you will be contacted as soon as possible to advise any steps taken to minimise the effect of the delay.

All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the shipping address specified in your order.

Green Planet Candle Co shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond the control of Green Planet Candle Co.

Where the supply of your product(s) is delayed or prevented for reasons beyond our control (for example, material shortages, import delays or higher than anticipated demand) I will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Returns and Exchanges
I want you to be delighted with your purchase but if you are not you can return any item within 28 days of receipt as long as it is returned unused, in perfect condition, and with the original packaging so it is in a re-saleable condition.

I will be happy to exchange the item for a replacement or to make a refund which will go onto the card (or PayPal account) which was used when you made your purchase. I am not able to refund any postage charges. Postage will be charged for sending any exchange items by post.

How to Return Something
In order to comply with UK Distance Selling Regulations you must notify your intention to return your goods within 14 calendar days following receipt of your order. Please email info@greenplanetcandles.co.uk and complete the RETURNS FORM which should be enclosed with your returned product/s. Your order number will be noted on the email confirmation you received when your order was made. Please send your return by post. Please let me know whether you require an exchange or a refund and always include a daytime telephone number and your email address. Please confirm what you are returning and why, and whether you require a refund or exchange for another product. Make sure your items are securely wrapped to avoid damage during transit.

Parcels are returned at your own cost. I strongly recommend you obtain a free certificate of postage from your Post Office as I am not responsible for your parcel whilst in transit. Items lost in transit will not be treated as returned. I therefore recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, I reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.

Faulty Items
If you have identified the fault within 28 days of purchase, please contact me and let me know the details of the fault. I can then let you know whether to return it or not and make sure other items are not affected. I may ask you to email a photograph of the fault as it’s easier for you than posting it back. Should you need to return the item I will refund any standard second class postage on a faulty item. I strongly recommend you obtain a free certificate of postage from the Post Office as I am only responsible for the goods once they have been received safely back. Items lost in transit will not be treated as returned.

If a fault develops outside of the 28 day return period, email info@greenplanetcandles.co.uk before you return the item so I can discuss the fault with you and agree the next steps. Specific care & safety instructions are provided with every purchase so it is the buyer's responsibility to read this information and follow the instructions. Green Planet Candle Co will not accept an item returned as faulty if the appropriate product care & safety instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.

How to Arrange for an Exchange
If the product you require is still available I will be happy to exchange it for you. If the new item you require costs less than the one you have returned I will refund you the difference. If it costs less than the one you have returned I will need to take an additional payment from you before we can send you the item. I will charge you standard postage and packaging. Please make sure you provide a daytime telephone number or your email address so I can contact you. Email info@greenplanetcandles.co.uk

Gift Returns
An item that was received as a gift can be returned for an exchange. An email will be sent to the person who made the original purchase when the exchange is completed. Refunds can only be made to the original credit/debit card or PayPal account on which the gift was purchased.

Returns timing
Once your parcel has been received safely back it may take up to 10 working days to fulfil your request. You will receive a confirmation email, assuming you have provided your email address. Please remember that it can take 5 working days after the refund has been processed for it to appear on your credit card statement.

If, after sending your return to me, you have not received our email confirmation within 10 working days, please email so I can investigate.

Assignment, waiver and third party rights
I may update or amend these General Terms and Conditions of Sale from time to time to comply with law or to meet my changing business requirements without notice to you. Any updates or amendments will be posted on the Website.

You may not assign or sub-contract any of your rights or obligations under these General Terms and Conditions of Sale to any third party unless we agree in writing. I may assign, transfer or sub-contract any of my rights or obligations under these General Terms and Conditions of Sale to any third party at my discretion. No relaxation or delay by us in exercising any right or remedy under these General Terms and Conditions of Sale shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by me in writing.

If any of these General Terms and Conditions of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these General Terms and Conditions of Sale shall remain in full force and effect.

Only you and I shall be entitled to enforce these Terms of Sale. No third party shall be entitled to enforce any of these Terms of Sale, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These General Terms and Conditions of Sale are governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Terms of Use


Your use of this website
You may only use this Website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the Website other than solely for your own personal or internal business use. You may not use the content of the Website for any commercial purposes whatsoever.

Use of this website from outside the UK
Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Green Planet Candle Co products available in the UK. Those who choose to access this Website from locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

Damage to your computer or other device
Green Planet Candle Co uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, I cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Green Planet Candles shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Green Planet Candle Co shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severeable and shall not affect the validity and enforceability of the remaining provisions.

Security Checks
I may occasionally carry out security checks and have the right to refuse access to our Website should we consider it necessary.

Links to other Websites


I have placed links on this Website to other websites we think you may want to visit. I do not vet these websites and do not have any control over their contents. Except where required by applicable law, Green Planet Candle Co cannot accept any liability in respect of the use of these websites.

Exclusions of Liability
I exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. I accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms govern your use of this Website.

Suspension or termination of account
I may delete any user account at our sole discretion. The main reasons for which an account may be deleted are: the user failed to comply with the Guidelines or these Terms and Conditions; and/or any comment submitted by the user account was deemed inappropriate If your account is deleted you must not attempt to re-register or submit content through another account without our prior written consent.

Security
I recognise the need to ensure that personal information gathered via this website remains secure. Our site has standard security measures installed in place to protect against the loss, misuse and alteration of the personal information under our control. You acknowledge that although we exercise adequate care and security there remains a risk that information transmitted over the Internet and stored by computer may be intercepted or accessed by an unauthorised third party.

Social Media and Product Reviews
Please read and understand the below before posting a product review or any other user generated content on our Website or social media sites.

Other than personal data (which is subject to our Privacy and Cookie Policy) all comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Green Planet Candles on or through the website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Green Planet Candle Co once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.

By using this Website and tagging #greenplanetcandles and sharing your Photos with us you grant to Green Planet Candles a royalty-free, perpetual, worldwide licence to use your Instagram handle and/or your Instagram photograph(s) that you’ve tagged #greenplanetcandles, on greenplanetcandles.co.uk and/or on any of Green Planet Candle Co social media platforms including but not limited to Instagram, Facebook and Pinterest for marketing and/or to use in advertising.

Green Planet Candle Co may decide to use your images and reserve the right to reproduce, distribute, combine with other materials, alter and/or edit your Photos in any manner in its sole discretion, with no obligation to you whatsoever. Please note that by submitting content through the Site or our social media accounts you are consenting to any images you provide being uploaded to Google Images or any other search engine selected by us.

You hereby represent and warrant that (i) you own all rights in and to your Photos, (ii) you have permission from any person(s) appearing in your Photos to grant the rights herein, (iii) you are 18 years or older, and (iv) Green Planet Candles use of your Instagram handle and/or photos will not violate the rights of any third party.

You hereby release and discharge Green Planet Candle Co from all and any obligation to pay you for any use of your photos and any of the intellectual property rights contained therein in connection with the uses described above.

You hereby release, discharge and agree to hold Green Planet Candle Co and any person acting on Green Planet Candle Co's behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the Photos as described above. These terms also govern any Submissions you make on any Green Planet Candles related third party website or page such as our Facebook page, Twitter, Pinterest. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Green Planet Candle Co or its employees and Green Planet Candle Co is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the Submissions for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any Green Planet Candle Co related third party social networking site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website. We have the right to remove any Submissions you make on our Website if, in our opinion, such Submission does not comply with the content standards set out below.

Rules for Submissions
You must be 18 years of age or older and registered to post a Submission.

Please be polite and only write in English. If you require an immediate response from us or have a comment about our service please contact us directly for a quicker response. You must not submit any material to the Site or via the Application that is: defamatory, false or misleading; insulting, threatening or abusive; obscene or of a sexual nature; or offensive, racist, sexist, ageist or which otherwise discriminate against persons on the basis of their marital status, sexual orientation or religious beliefs. You must not submit any material to the Site or via the Application that is likely to: encourage violence; encourage or teach conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful; infringe any third party intellectual property rights; advertise any product or services; impersonate anyone else or otherwise misrepresents your identity, affiliation or status; prejudice any active legal proceedings of which you are aware; cause someone alarm, anxiety or distress; be technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, corrupted data or other malicious or harmful software, data, components or conduct); or breach these Terms and Conditions, our Privacy Policy and/or Guidelines. You may not submit links to any websites. You must not try to circumvent (i.e. get around) any protections we put in place for the security and operation of the Site and the Application. You must not re-submit content which you are aware has been removed.

Green Planet Candle Co, in its absolute discretion, reserves the right to not publish the Submission or remove it, take any appropriate action if deemed necessary or remove reviews which relate to seasonal products which are no longer for sale.

Please let us know if you see any Submissions which do not comply with our rules.


The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Green Planet Candle Co.

Privacy and Cookie Policy

Privacy Policy
Our Privacy and Cookie Policy explains what personal information we collect about you when you use the Website. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy and Cookie Policy in its entirety. Green Planet Candle Co complies with all aspects of the Data Protection Act. We do not disclose details of our customers to any third party except as set out below. We will collect and store any personal data that you may volunteer whilst using our services, e.g. placing an order or joining our e-mail newsletter for example.

The type of information that we will collect will include – Your title and name, known address, contact telephone numbers, e-mail address, order details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners. We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly if you consent, to provide you with information to keep you up to date on products, services or promotions we run from time to time. If at any time you would like to unsubscribe simply use the ‘unsubscribe’ link in the emails received or email info@greenplanetcandles.co.uk

If you wish to access the personal information that you have submitted via the Website, please click on “My Account”. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. If any of the information that you provided on registration changes, please update your records immediately by visiting the “My Account” page or by emailing info@greenplanetcandles.co.uk

You can also request that your personal information is deleted from our systems at any time by emailing

info@greenplanetcandles.co.uk

Use of cookies
In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser (on your desktop computer, handheld PC or mobile) from our Website. Cookies do not collect or store personal information about you (eg. Credit card details, name, address etc.) nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998. We use cookies to identify which pages are being used and to make sure our site is easy to use and you can browse without experiencing any problems. For example, one of the most common uses of cookies is to keep track of what you place in your basket – without cookies enabled our Website would not remember what you have asked it to do. The use of cookies helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.

If you want to buy products on our Website, you will need to have cookies enabled within your internet browser. Your computer will automatically do this for you, and you don’t need to change anything for this to happen. You can disable cookies by changing your browser settings to reject cookies. You will not be able to shop on our Website if you disable cookies.

General Terms

Ownership of rights
All rights, including copyright, on this Website are owned by or licensed to Green Planet Candle Co. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this Website for any purpose. Reproduction is strictly by permission only. Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents. By submitting information (other than your personal data), text, photos, graphics or other content to the website you confirm that you have the right to use the same and grant us a right to use such materials at our own discretion (with or without accreditation) in any media including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

Design, Copyright and Intellectual Property
All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Green Planet Candle Co and is protected by UK and international copyright laws. Any use of any Green Planet Candle Co social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited without the permission of Green Planet Candle Co. By making a Submission you confirm that the Submission is your own and that the content does not infringe the material, trade marks or intellectual property of others. A disclosure, submission or offer of any Submissions and your agreement to these terms and conditions shall constitute an assignment to Green Planet Candles of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site or on any Green Planet Candle Co related third party website or page, you must comply with the content standards set out below and these terms. Any third-party advertising on Green Planet Candle Co pages of third party social networking sites are not the responsibility of, or endorsed by Green Planet Candle Co.

The trade marks, logos, and service marks displayed on the Website are the marks of Green Planet Candle Co and are protected by UK and international trade mark laws.

 

Green Planet Candle Co cannot be held responsible for any disruptions to our services that are beyond our reasonable control. We will do everything in our power to correct any disruption to our service.

We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free. Green Planet Candle Co cannot be held responsible for marginal differences in products supplied. Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples that you receive from us.

Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Third party rights
Only you and Green Planet Candle Co shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Law, jurisdiction and language
Any matters that arise out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Entire agreement
These Conditions govern our relationship with you  and set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding Green Planet Candle Co and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Validity
If any part or provision of these Terms and Conditions is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

Changes to these Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy policy in effect at the time your Personal Information was collected will apply.

Comments and Complaints
If you wish to comment or complain about any aspect of your dealings with us please email info@greenplanetcandles.co.uk. We will reply within five working days of receipt.